Support

We are here to help.

Whether you are a broker running Vantage, a developer building on our platform, or a partner exploring an integration - the right team at Vaatun is one email away.

Contact Channels

Reach the right team, first time.

Every enquiry is routed to a dedicated inbox monitored by our team. Please use the channel that best matches your request so we can respond faster.

Product Support

Questions about Vantage, Advantage, onboarding, or day-to-day usage. Our team responds within one business day.

support@vaatun.com
Sales & Partnerships

Talk to our team about pricing, integrations, distribution, or enterprise partnerships.

Sales@vaatun.com(cc: legal@vaatun.com)
Careers

Interested in joining Vaatun? Send your resume, portfolio, or a short note about what you would like to build with us.

careers@vaatun.com
Legal & Compliance

For contracts, data protection requests, security disclosures, or any legal correspondence.

legal@vaatun.com
Developer Programs

Build on Vaatun.

Get access to our APIs, MCP server, and PaaS platform. Whether you are wiring up a single integration or building a full commercial app on Vantage, we have a track for you.

API Kit Access

Get sandbox credentials for the Vaatun REST API. Build quotes, policy, endorsements, and claims workflows on top of our core.

Vaatun MCP Server

Plug the Vaatun MCP Server into Claude, ChatGPT, or your own agents to let LLMs work directly with your brokerage data.

Vaatun PaaS Developer

Become a certified Vaatun PaaS developer, similar to a Salesforce developer. Build, publish, and monetise insurance apps on Vantage.

Vantage Plugins

Want to build a plugin for Vantage?

Tell us what you would like to build. Our platform team reviews every request and gets back to you personally with next steps, documentation, and sandbox access.

  • -Direct line to the Vantage platform team
  • -Guided access to sandbox and APIs
  • -Revenue-share opportunities for published plugins
Response Time
Best effort

We currently reply to product support enquiries as fast as we can during India business hours. Formal SLAs are on the roadmap.

Enterprise SLAComing soon
24 x 7

Priority support with a dedicated account manager for paid plans. Available soon as we roll out enterprise tiers.

Status & IncidentsComing soon
status.vaatun.com

Real-time uptime and incident history for Vantage & Advantage. We are setting this up - stay tuned.

Still not sure who to contact?

Send us a note at support@vaatun.com and we will route your message to the right team.

Email support@vaatun.com